Ask a Question about restaurant tables and chairs or pub and bar furniture
Contact us with your questions and and enquiries regarding restaurant tables and chairs or pub and bar furniture by email info@regentchairs.co.uk.
Frequently Asked Questions
Here at regent chairs we have crafted this list of frequently asked questions so you don’t have to:
Can I pay with PayPal?
At the moment, we don’t accept PayPal. However, we do offer a range of secure and convenient payment options to make your purchase as easy as possible.
Do you supply to the public?
No, Regent Chairs Nottingham supplies exclusively to the trade. We do not sell directly to the general public.
What kind of table tops should I choose?
The right table top depends on your setting and requirements. For busy hospitality venues, we recommend durable, easy-to-clean finishes such as laminate or solid wood. If you’re aiming for a more premium look, options like the marble effect can add style while still being practical. Our team will be happy to guide you in choosing the best table tops to suit your space, budget, and design.
Can I pay by card?
Yes, you can. We accept all major credit and debit cards for online purchases through our website. If you’re buying from our Nottingham warehouse, payments can be made by cash or debit card with PIN.
How do I place my order?
Placing an order with Regent Chairs is quick and easy. Simply browse our website, add your chosen products to the basket, and proceed to checkout to complete your purchase.
You can also request a quotation or place an order via email. Please note that we’re unable to provide quotations over the phone.
I can’t find the furniture I’m looking for — what should I do?
If you can’t find a specific item on our website, please get in touch with our team. You can email us photos or details of the furniture you’re looking for, and we’ll check availability, suggest suitable alternatives, or guide you to find exactly what you need.
Where do you deliver to?
We deliver across the UK. Delivery is available to most areas, including mainland England, Scotland, and Wales. For more remote locations or specific delivery inquiries, please get in touch with us for further details.
Do you provide free delivery?
We do not offer free delivery. Our team can provide a clear quote for delivery costs based on your order size and location, ensuring a reliable and efficient service.
When do I pay for my furniture?
Payment for your furniture is required at the time of ordering online. For purchases made at our Nottingham warehouse, payment must be made in cash or by debit card with PIN before collection.
How much does delivery cost?
Delivery costs vary depending on your order size and location. Once you provide your order details, our team can give you a clear and accurate delivery quote to ensure a smooth and reliable service.
How do I pay for my order?
Online orders can be paid securely using all major credit and debit cards. If you’re collecting from our Nottingham warehouse, payment can be made by cash or debit card with PIN.
How is my order delivered?
Most of our furniture is delivered on pallets and may arrive on an 18-tonne lorry. If you have access issues or require a smaller vehicle for delivery, please email our team in advance so we can make the necessary arrangements to ensure your order arrives safely and without delay.
How long does delivery take?
The majority of deliveries can be made the next day, provided notice is given at the time of order. Delivery times may vary depending on stock availability and location. Once your order is confirmed, our team will provide an estimated delivery date. If you have specific timing requirements, please let us know so we can do our best to accommodate them.
Can I see your furniture before ordering?
Yes, you can visit our Nottingham warehouse to view selected products. Please contact us to arrange an appointment.
Do you offer custom furniture or bespoke designs?
We specialise in trade furniture and standard models; bespoke options may be available on request. Please email us to discuss your requirements.
Are your chairs and tables suitable for outdoor use?
Most of our furniture is designed for indoor commercial use. Please check product specifications for any items suitable for outdoor environments.
Can I reserve stock before placing an order?
Yes, you can reserve available stock for a short period. Contact our team to confirm availability and reservation terms.
How do I know if an item is in stock?
Stock levels are updated regularly on our website. If an item appears unavailable, email our team and we can advise on expected restock dates.
Can I change or cancel my order after placing it?
Orders can be modified or cancelled before dispatch. Please contact us immediately if you need to make changes.
What should I do if my delivery is damaged or incomplete?
Please inspect your delivery upon arrival. Any damage or missing items should be reported to our team immediately so we can resolve the issue.
Can I combine multiple orders into one delivery?
Yes, we can often consolidate multiple orders to save on delivery costs. Please email us with the order details so we can arrange this.
If your query is not answered above, please get in touch with our team via e-mail info@regentchairs.co.uk who will be able to assist you with any questions or queries you may have.
